Privacy policy

Personal Information Protection Policy

Sinanen Zeomic Co.,Ltd. (hereinafter referred to as “the Company”) considers the protection of personal information to be its social responsibility as a company, and has established the following privacy policy regarding the handling of personal information.

  1. When acquiring personal information, we will clearly state the purpose of use and obtain the consent of the person concerned. We will not use or provide personal information for any purpose other than the stated purpose of use.
  2. We respect the rights of individuals regarding their personal information, and will respond to requests for disclosure, correction, or deletion of their own information, or refusal to use or provide such information, within a reasonable period of time and to a reasonable extent.
  3. In accordance with the Basic Policy on Information Security, we will appropriately manage personal information and take measures against threats such as unauthorized access, falsification, and leakage.
  4. We will comply with laws, ordinances, and other social norms related to personal information, as well as internal regulations, and respond appropriately.
  5. We will develop and operate an appropriate management system for the protection of personal information. We will improve the management system as appropriate and continue to educate our employees.

Established as of the end of March 2022
Revised on April 1, 2023
Sinanen Zeomic Co.,Ltd.
CEO Satoshi Enoki

Publication of information in accordance with the “Act on the Protection of Personal Information

In this Announcement, “personal information” means personal information as defined in Article 2.1 of the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”). (hereinafter referred to as “Personal Information”) as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information (hereinafter referred to as “Personal Information Protection Act”) (information about a living individual that can be identified as a specific individual and that can be easily identified as a specific individual by linking it with other information or that contains a personal identification code). In order to ensure the appropriate and smooth operation of our business, we collect the following types of personal information

  • Information related to profile such as name, date of birth, gender, occupation, etc.
  • Contact information such as e-mail address, telephone number, address, etc.
  • Information related to means of payment such as credit card information, bank account information, electronic money information, etc.
  • Other information obtained in connection with the provision of services, such as the contents of applications, inquiries, and responses to questionnaires
  • Information lawfully obtained from partner companies and other third parties

The Company shall acquire personal information by legal and fair means and procedures. In addition, the Company will acquire personal information for the purposes corresponding to the categories listed in the table below (hereinafter referred to as “Purposes of Use”), and will use personal information within the scope necessary to achieve the Purposes of Use. The Company shall acquire personal information for the purposes of use (hereinafter referred to as “Purposes of Use”) and use personal information within the scope necessary to achieve the Purposes of Use.

Contents of Personal Information Purpose of Use
Personal information handled by each service
  • ･To operate and maintain the services
  • ･To report to users on the status of service usage
  • ･To contact you as necessary for maintenance, important notices, etc.
  • ･To provide information on new features, updates, campaigns, etc.
  • ･To identify users who have violated the Terms of Use or are attempting to use the service for fraudulent or unjustified purposes, and to refuse their use of the service.
  • ･To improve the content of our services or to develop new services
  • ･To provide information on products and services handled by the Company and the Sinanen HD Group (Note) (including sending e-mails, flyers, and other direct mailings).
  • ･To provide information on events, etc. held by the Company and the Sinanen HD Group

For detailed information on the purpose of use of personal information for each service, please refer to the contract or equivalent document for each service.
Personal information related to inquiries To respond to comments, inquiries, etc. from users of the service (including to confirm the identity of specific individuals identified by personal information (hereinafter referred to as “the individual”). (This includes confirming the identity of the individual identified by the personal information (hereinafter referred to as the “Individual”)).
Personal information registered at exhibitions and events
  • ･To conduct questionnaire surveys regarding products and services
  • ･To request cooperation for interviews, etc.
  • ･To report on events in which you have participated.
Personal information related to business partners To communicate, respond to, and manage business and transactional matters
Shareholder Information To respond to the exercise of rights and fulfillment of obligations by shareholders, etc. under the Companies Act and other related laws and regulations
Information for prospective employers For employment selection
Employee Information For employee management
Retiree Information To provide information to retirees
Personal information and cookie information obtained from our web site To research and analyze service usage history, etc., and use the results to improve and develop the services of Sinanen HD Group companies and to deliver advertisements.
Other For purposes associated with each item

(Note) Sinanen HD Group refers to companies in which Sinanen Holdings Co., Ltd. directly or indirectly holds 20% or more of the voting rights of all shareholders.

3. change of purpose of use

If the Company changes the purpose of use stated in 2. above, it will do so within the scope reasonably deemed to be relevant to the purpose of use before the change, and will notify or publicly announce the changed purpose of use by sending an e-mail, publicly announcing it on the Company's website, or by any other method that the Company deems appropriate. The Company will notify or publicly announce the changed purpose of use by sending e-mail, publicly announcing it on the Company's website, or by any other method the Company deems appropriate.

4. Safety control measures

We will take the following measures to ensure the safe management of personal information.

  1. Formulation of basic policy
    To ensure the appropriate handling of personal information, we have established a “Personal Information Protection Policy”.
  2. Establishment of discipline in the handling of personal information
    We have established rules and regulations regarding the protection of personal information, including the responsibilities of information managers and rules for the acquisition, use, provision, and management of personal information.
  3. Security management measures for organizations
    In addition to appointing a person responsible for the handling of personal information, we appoint a manager in each department that handles personal data and conduct periodic audits of the status of personal information handling.
  4. Human security management measures
    Regular training is provided to employees on points to keep in mind regarding the handling of personal information.
  5. Physical security management measures
    Measures are taken to prevent theft or loss of equipment, electronic media, and documents that handle personal information.
  6. Technical security management measures
    Access control is implemented to limit the scope of persons in charge and personal information databases handled.
  7. Understanding the external environment
    When storing personal information outside of Japan, we will implement appropriate security control measures based on our understanding of the systems for the protection of personal information in the relevant foreign country.

5. Outsourcing of personal information handling operations

We may outsource all or part of the handling of personal information to a subcontractor (i.e., outsourcing to another business entity the processing of personal information, including input, editing, analysis, and output) to the extent necessary for the achievement of the purpose of use. In such cases, we may use the personal information as the entrusted party. In such a case, we will fully examine the eligibility of the consignee, properly stipulate confidentiality, security control measures, and other matters related to the handling of personal information in the consignment contract, and exercise necessary and appropriate supervision over the consignee to ensure the safe management of personal information by the consignee.

6. Disclosure and provision to third parties

We will not disclose or provide personal information to third parties, except in the following cases or other cases recognized as exceptions by the Personal Information Protection Law.

  1. With the consent of the person in question
  2. When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual
  3. When it is especially necessary to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the person concerned
  4. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.
  5. When personal information is provided in connection with our outsourcing all or part of the handling of personal information within the scope necessary for the achievement of the purpose of use
  6. Cases in which personal information is provided as a result of the succession of business due to a merger or other reasons
  7. When required by law

7. Shared utilization

The Company may share the personal information it has acquired with the following parties within the scope and for the purposes listed below.

  1. Items of personal information to be shared
    Personal information as described in section “1. Definition of Personal Information”.
  2. Scope of shared utilization
    Sinanen HD Group companies
  3. Purposes of use by persons with whom the Company shares information
    Purposes of use listed in each item of “2.
  4. Name of the person responsible for the management of personal information in the joint use, etc.
    Representative of Sinanen Zeomic Corporation (Company Profile)

8. Use of Cookies

  1. The websites of the Sinanen HD Group companies may use cookies or similar technologies to obtain and use information on users' activity history for the purpose of improving the convenience of users browsing the websites, improving the performance of the websites themselves, improving and enhancing the content of the services, and displaying appropriate advertising. The user may use cookies or similar technologies to obtain and use the user's behavioral history information for the purpose of improving the user's convenience, improving the performance of the website itself, improving the content of the service, and displaying appropriate advertising. Users may disable cookies by changing the settings of their website browsing software (browser), but please note that this may prevent the use of some website functions.
  2. The websites of Sinanen HD Group companies use Google Analytics, an access analysis tool provided by Google, Inc. Google Analytics also uses cookies to provide the tool provider with information on the user's activity history. This information may be used to deliver advertisements to users, etc., conducted by Google. Please refer to the URL below for information on how to disable (opt-out) the provision of information to such tools.

    URL for deactivation method (https://tools.google.com/dlpage/gaoptout?hl=en)

9. Disclosure, Correction, etc.

  1. If you wish to request disclosure of your personal information
    After confirming that the request is made by the person in question or his/her representative, we will respond appropriately within a reasonable period of time in accordance with laws and regulations. However, this does not apply to cases in which the Company is not obligated to disclose the information under the Personal Information Protection Law or other laws and regulations.
  2. To request correction, addition, deletion, suspension of use, or erasure of personal information
    After confirming that the request is made by the person himself/herself, we will correct, delete, etc. the information to the extent necessary for our business operation based on the request.

Procedures for Requesting Disclosure, etc.

10. Inquiry contact

Please direct any comments, questions, complaints, or other inquiries regarding the handling of personal information to the following contact point.
Sinanen Zeomic Co.,Ltd.

Contact Us

11. Other

We will change our personal information protection policy and public announcements based on the law as necessary. In the event of any changes, the Company will notify or publicly announce the effective date and details of the revised policy and public announcements by posting them on the Company's website or by other means.

Latest update April 1, 2023

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